#MechiSpike is hiring for Windchill L2 & Windchill L3 Support Positions –5 positions at various experience levels
Job Description 1:-
Position – Windchill L2 Support
No of Openings – 3
Location – Chennai
Notice Period – Immediate joiners
Experience – < 3 years
Interested candidates can share your resume to careers@mechispike.com
Windchill L2 Support
The support engineer should handle issues of medium complexity which needs to be
reproduced on
the test system to get to the root cause to reach final resolution. The activities in scope of L2
services include the following:
● Investigate and troubleshoot current Production issues;
● Provide Root cause Analysis of issues;
● Execute Standard Changes (without modifying the Code);
● Provide workarounds as a quick fix where possible to avoid the work stoppage and
continue the normal business operations.
● Support team to help RE with necessary maintenance support on Dev & QA system and
work closely with RE IT for providing recommended best practices on Production
environment through necessary documentation.
The support coverage expected is for Windchill 11.0 M030 for the below modules
1. Part Management & Part Classification;
2. EBOM Management;
3. CAD Data Management and Creo Support for PLM perspective;
4. DB Table updation utility for Data publishing to SAP;
5. Change Management;
6. NPI Program Management;
7. Windchill Business Reporting;
8. Windchill SIM for Service Parts, SBOM, Part list, Product Hierarchy Family, Model, Type
and illustration management;
9. Arbortext Publishing Engine;
10. PLM – Arbortext Publishing,
11. EPC and RMI TAL Process
12. PDMLink Options and Variants Management
13. FMEA
14. Supplier Management
15. MPMLink
16. FlexPLM
17. All the sub-modules of ALM & QLM,
18. All the Customization developed & deployed by our current Partner.
19. Engineering
Job Description 2:-
Position – Windchill L3 Support
No of Openings – 2
Location – Chennai
Notice Period – Immediate joiners
Experience – 3 to 6 years
Windchill L3 Support
Experience of working in Windchill and other PTC products.
Troubleshooting skills in Windchill issues.
Sound knowledge on Windchill system and Business administration Prior experience in handling
L3 production support and windchill customization
Good Understanding of Windchill Database and API
Manage all production support aspects with application development management.
Provide technical support and troubleshoot issues.
Have functional understanding of Windchill modules like PDMLink, MPMLink, SIM, etc
Provide regular status reports to management on application status and other metrics.
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